Terms & Conditions

Last updated: November 2026

1. Who we are

Powerhouse Pilates is a movement coaching practice run by Mikka van Niekerk, operating in Cape Town, South Africa. By booking a session, buying a package or membership, or using this website, you agree to these terms.

2. What we offer

We offer pilates-based movement coaching: initial assessments, private one-on-one sessions, small group classes, packages, memberships and check-in sessions. Pilates sessions are delivered by a BASI-trained instructor. Sessions are movement coaching, not medical treatment — see our medical disclaimer.

3. Booking and payment

  • Sessions are booked online through our booking system or by WhatsApp.
  • Payment is required at the time of booking to confirm your slot. Prices are in South African Rand and include VAT where applicable.
  • We accept card payments through our secure payment provider. We don't store your card details.
  • Prices may change. The price shown at the time of booking is the price you pay.

4. Packages and memberships

  • Session packs (e.g. 4-session pack) are valid for 60 days from purchase unless stated otherwise. Unused sessions after expiry are forfeited unless we've agreed an extension in writing (e.g. for injury, pregnancy or travel).
  • Monthly memberships renew automatically each month until cancelled. You can cancel at any time with notice before the next billing date; no refund for the current month.
  • Packages and memberships are personal to you and can't be transferred or shared.
  • If Powerhouse Pilates can't deliver sessions for an extended period (e.g. instructor illness), your package expiry is extended by the same period.

5. Cancellations and no-shows

See our cancellation policy. In short: 24 hours' notice to reschedule free; less than 24 hours and the session is charged in full.

6. Your responsibilities

  • Complete the health intake form honestly before your first session, and tell us if anything changes.
  • Get medical clearance before training if you have a condition that requires it (we'll tell you if we think you do).
  • Tell your instructor immediately if you feel pain, dizziness or discomfort during a session.
  • Arrive on time. Late arrival shortens your session; it doesn't extend it.

7. Our responsibilities

  • Deliver sessions professionally, safely and as described.
  • Keep your personal and health information confidential (see privacy policy).
  • Maintain professional indemnity and public liability insurance.
  • Give reasonable notice if we need to cancel or reschedule.

8. Liability

Physical activity carries inherent risk. By participating, you accept that risk. Powerhouse Pilates is not liable for injury or loss arising from your participation except where caused by our negligence. Nothing in these terms limits liability that can't be limited under South African law, including the Consumer Protection Act.

9. Travel and tour sessions

From time to time Mikka runs sessions in other cities. Tour sessions are subject to the same terms. If a tour is cancelled, affected bookings are refunded in full or rescheduled at your choice.

10. Stand-in instructors

When Mikka is unavailable, a trained stand-in instructor may deliver your session. You'll be told in advance and can reschedule at no charge if you'd prefer to wait for Mikka.

11. Changes to these terms

We may update these terms. The version on this page applies. Material changes will be communicated by email or WhatsApp.

12. Governing law

These terms are governed by the laws of the Republic of South Africa. Disputes will first be addressed directly and in good faith.

13. Contact

Questions about these terms: powerhousepilatesct@gmail.com or WhatsApp 066 202 6255.